Acceptable Use Policy
The short version: we help you recover your own data, and we refuse anything that touches someone else's.
What we will do
Recover access to data you own and can prove is yours — forgotten passwords on Office, PDF, ZIP/RAR/7z archives, encrypted backups, disk images, and wallet files that belong to you.
What we will not do
We will not recover someone else's data, pursue stolen or hacked funds, break third-party encryption, accept bulk or leaked-hash work, or assist any unauthorized access. This list is illustrative, not a loophole — the principle is ownership.
What we ask of you
Truthful ownership claims, a lawful purpose, and no third-party requests without clear authority. If you are unsure whether your case fits, ask before sending anything.
When the policy is violated
If a request breaks this policy, we refuse it and refund anything you paid for that work. Where we encounter apparent illegality, we may report it to the relevant authorities.
Reporting concerns
If you believe a request — yours or anyone else's — has crossed a line, contact the operator through the PGP-verified channels at /verify.